Effective Date: July 27, 2025

At Dubai Real Estate US (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website, communicate with our team, or use any of our services related to real estate investment in Dubai and the UAE.

By using our website (www.dubairealestateus.com), you consent to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide you with tailored services and a secure browsing experience.

Personal Information:
Provided directly by you when you:

• Fill out the consultation or contact forms

• Subscribe to email updates or newsletters

• Engage with us via email, phone, or live chat

• Request property listings, visa support, or transaction assistance

Information may include:

• Full name

• Email address

• Phone number

• Country of residence and nationality

• Investment goals and budget

• Passport copy (only if required for visa/property services)

Non-Personal Information:
Collected automatically via analytics and cookies:

• IP address

• Device type and browser

• Pages visited and time spent on site

• Referral sources

• Clickstream data

2. Purpose of Data Collection

We use your information to:

• Respond to inquiries and requests

• Match you with suitable Dubai properties

• Assist with Golden Visa eligibility and legal requirements

• Send investment updates, market news, or promotions

• Personalize your website experience

• Improve our services and marketing strategies

• Ensure compliance with local and international legal obligations

We never sell or rent your personal information to third parties.

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union, we process your data under one or more of the following legal bases:

• Your explicit consent

• Performance of a contract or pre-contractual request

• Legal obligations

• Legitimate business interests (e.g., fraud prevention, marketing)

4. Information Sharing

We only share your data with trusted third parties when necessary:

• Licensed real estate agents and brokers in Dubai

• Government-authorized legal and visa service providers

• CRM, email marketing, or analytics platforms under strict confidentiality terms

• Payment processing partners (if applicable)

All third parties are contractually obligated to protect your data and use it solely for the intended purpose.

5. Data Security

We implement robust security measures to protect your information:

• SSL encryption on all web pages

• Role-based access to stored data

• Firewalls and intrusion prevention systems

• Regular vulnerability assessments and backups

Despite these efforts, no system is 100% secure. We recommend you never submit sensitive documents unless requested via a secure channel.

6. Data Retention

We retain your data:

• As long as you are an active user or subscriber

• For a minimum of 5 years for legal and compliance purposes

• Or until you request deletion, unless retention is required by law

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your personal information

• Request data portability

• Object to or restrict certain types of processing

• Withdraw consent for marketing communications

• File a complaint with your local data protection authority

To exercise any of these rights, contact us at privacy@dubairealestateus.com.

8. Cookies and Tracking Technologies

We use cookies and third-party tracking tools to:

• Analyze website performance and user behavior

• Offer retargeted ads through platforms like Google or Meta

• Remember your preferences

You can control cookies through your browser settings or opt out of tracking using third-party tools, such as the Network Advertising Initiative (NAI).

9. Children’s Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we discover that such data has been collected, we will promptly delete it.

10. International Data Transfers

Since we operate globally, your data may be transferred to and processed in countries outside your residence, including the UAE and the United States. We ensure adequate safeguards, such as standard contractual clauses, are in place to protect your data during such transfers.

11. Third-Party Links

Our website may contain links to external sites we do not control. We are not responsible for their content, privacy practices, or data handling. Please review their privacy policies before submitting personal data.

12. Policy Updates

We reserve the right to update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. We encourage you to review it periodically. The latest version will always be posted on this page with the “Effective Date” noted above.

13. Contact Us

For questions, concerns, or to exercise your rights, contact us at:

Dubai Real Estate US
Email: privacy@dubairealestateus.com
Website: www.dubairealestateus.com

We’re committed to transparency and protecting your data at every step.